Creating SuperSales Performers

"People buy on emotions"... we hear it all the time. They have often downloaded the specs and comparisons off the internet before they even walk into your shop or office, with a clear understanding of what they THINK they need. But that doesn't mean they can't leave with what YOU think is best for their needs...   "S/he's a natural ...

Multitasking is an illusion

In a previous post I talked about the futility of attempting to achieve work-life balance through a measurement of time, (see The Work-Life Balance Illusion) because this often just results in the frustration of not giving enough time to either. This lose-lose can be turned into a win-win if we measure quality and focus on purpose, ...